Customers who purchase from our website have 14 days in which to return unwanted items back. Returns must be in the whole original pack supplied directly by Eat Water and it will only be accepted if there is no tampering of the actual product packaging seal. Returned goods must be accompanied with a copy of your invoice or a letter which must give details of customer name, address and the invoice number.
In the event of the customer not being entirely satisfied with their purchase, notification must be received no later than 14 days from the date of delivery. A credit/refund will NOT be issued if this condition is not met.
If you bought your items as part of a promotion, you will be eligible for a refund unless:
You can return our products to the address below –
5A Watkin Road